Terms of service

Conditions of the subscription to VS·Trade Radar.

A document of VS·Trade, a brand of VS-Trade Intelligence Limited, a company registered in England and Wales under number 17200549. Last updated: October 2026. Translation of the Spanish original, which prevails.

In force from 5 October 2026 · version 1.3

This is a translation of the Spanish original. If the two versions differ, the Spanish version prevails.

Changes from 1.2: fifteen places at the launch price per report, which are taken up with the annual subscription. From 1.1: the subscription covers all destination countries published for the niche; the history starts where each register starts; the interim update between monthly releases is published where the source publishes weekly data, with a lag of fifteen to thirty days depending on the source.

These terms govern the purchase of VS-Trade reports. By subscribing, you accept them. They are written to be understood; if anything is unclear, write to [email protected] before you subscribe.

1. Who we are

VS-Trade Intelligence Limited, England and Wales, company number 17200549, 71-75 Shelton Street, London WC2H 9JQ.

2. What you are buying

An annual subscription to a niche report: the analysis of the destination markets published for a given product (today, for wine: Mexico, the Dominican Republic, Colombia and Ecuador; destinations added to the niche are included at no extra charge). It includes the register's history from where each source starts —which is stated in each report and is not the same in every country—, the full data download, the views of your own company, a new monthly release every month and, where the source publishes data between releases, an interim update with what the register already contains.

You may start with a thirty-day trial. The trial is paid once, opens the current month and the previous one —without the history or the download— and on day thirty it converts into the annual subscription, unless you cancel it beforehand. The amount paid for the trial is deducted from the first annual charge.

The report includes named analysis —registered company names of operators and, where it could be verified, the business contact details of the person who manages their purchasing— and is delivered under the non-disclosure agreement that is accepted together with these terms.

3. Who we do not sell to

We do not contract with companies that carry on import operations in any of the destination countries covered by the report, or with their subsidiaries. This extends to importers, distributors, agents and distribution chains in those countries.

• The check is carried out before payment is taken, against the very register of operators that the report analyses, by tax identification number, by email domain and by registered company name. Anyone who does not pass it never gets to pay.
• If the check rejects your company in error, write to [email protected] and it will be reviewed manually.
• Reciprocity. Nor do we contract with a company that has asked to be left out of our analyses: anyone who does not want to appear in the register cannot consult it. If you request removal while holding an active subscription, the subscription ends at the end of the period already paid for and is not renewed.
• No territorial exclusivity is promised. The report for a country of origin may be purchased by more than one company from that country. What is guaranteed is the above: that it does not reach those who buy from you.

4. Price and billing

The price is the one published on the report's page at the time of purchase.

The annual subscription is charged in advance, once a year, through Stripe, and renews for equal periods for as long as you do not cancel it. The trial is charged when you take it out; on day thirty the year is charged less the amount already paid, and we notify you by email three days beforehand. Each report is launched with a limited number of places at the launch price, published on its page (fifteen in the reports published as at the date of this version). Places are taken up with the annual subscription, not with the trial; anyone who takes out the trial while a place remains keeps it on moving to the annual subscription. Anyone who takes one of those places keeps that price for as long as they keep the subscription active without interruption, even if the general published rate later applies to subsequent subscriptions.

Any taxes due under your jurisdiction are your responsibility. If your company is established in the European Union and provides us with a valid VAT number, the transaction is invoiced under the reverse charge mechanism.

5. Cancellation

You may cancel whenever you wish, from the billing portal or by writing to us.

• The trial, if cancelled before day thirty, gives rise to no further charge. The amount paid for the trial is not refunded.
• The annual subscription, if cancelled, remains active until the end of the year already paid for and is not renewed.

What we undertake to publish, and what happens if we do not. We publish each month's release within sixty days after the month closes, because customs authorities publish with a lag of fifteen to thirty days depending on the source, and we need the rest of the time to cross-match and verify. Where the source publishes data between releases (today Mexico and Ecuador), we refresh the interim update at least once every thirty days. If we fail to meet either of the two deadlines, or if we stop providing the service, you may terminate the annual subscription and we will refund the pro rata portion for the remaining months. Outside that case and points 3 and 9, there are no refunds for partial periods.

Anything you downloaded while the subscription was active remains yours after cancellation, under the non-disclosure agreement.

6. What you may do with the report

You may use it within your organisation for your commercial decisions, copy it internally and cite it in internal documents.

You may not resell it, assign it, publish it, share it with third parties outside your organisation —including companies in the same group that operate as our competitors— or use it to build a product that competes with ours.

The online report carries your company's name in the header. The data files that are downloaded are not individualised, so we do not claim to be able to determine from which subscriber a copy that appears outside your organisation came.

The intellectual property in the analysis, the method and the presentation is ours. You receive a licence to use it, not ownership.

7. What we do not guarantee

We do not guarantee the accuracy or completeness of the analysis. We work on third-party registers that may contain errors, omissions or ambiguous identifications, and our method may be wrong. Each report states its coverage and its time window precisely for that reason.

We are not liable for the decisions you take on the basis of the report, nor for losses, loss of profit, lost opportunities or indirect damages arising from its use.

The report is not legal, tax, customs or investment advice. Any decision with regulatory consequences —in particular those relating to tariff classification, preferential origin or certificates— should be referred to a professional qualified in the relevant jurisdiction.

8. Limitation of liability

Our total liability to you, for any cause, shall not exceed the amount you have paid us in the twelve months preceding the event giving rise to it.

Nothing in the above excludes liability for wilful misconduct, fraud or anything that the applicable law does not permit to be excluded.

9. If we make a mistake

If you find a discrepancy between our analysis and your own records, let us know. We review it and, if the error is ours, we correct it and inform you. If an error for which we are responsible substantially affects the value of a month of service, we credit you that month.

10. Suspension

We may suspend the service if payment fails, if we detect use outside what is permitted in point 6, or if after purchase it turns out that your company falls within the case in point 3. In the latter case we refund the unused amount charged.

11. Changes

We may amend these terms by giving thirty days' notice by email. If you do not agree, you may cancel before they come into force and we will refund the unused part of the current period.

12. Governing law

These terms are governed by the law of England and Wales, and disputes are submitted to its courts. If you contract as a consumer —which is not the case envisaged for this service— you retain the rights guaranteed to you by the law of your place of residence.

13. Contact

[email protected] · [email protected]

Anything unclear? Write to [email protected].